Your privacy is critically important to us. At Smugglr we have a few fundamental principles:
We don’t ask you for personal information unless we truly need it.
We don’t share/sell your personal information with anyone except to comply with the law, develop our products, or protect our rights.
Smugglr solutions operates under smugglr.co website and smugglr services.
Website VisitorsLike most website operators, Smugglr collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Smugglr purpose in collecting non-personally identifying information is to better understand how Smugglr visitors use its website. From time to time, Smugglr may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Smugglr also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving messages on Smugglr.com or sms on phone number.
Gathering of Personally-Identifying Information.We receive and store any information you knowingly provide to us. For example, if you create
an account on our Services to build a chatbot, through the registration process and/or through
your account settings, we may collect Personal Information such as, but not limited to, your
name, email address, timezone, list of Facebook Pages you own. Or, if you are an individual who
communicates with chatbots that have been created using our services, we may collect
information such as, but not limited to, your name, gender, time zone, and avatar/picture. If you
provide your Facebook or other third-party account credentials to, you understand some content
and/or information in those accounts (“Third Party Account Information”) may be transmitted
into your account with us, and that Third Party Account Information transmitted to our Services is
Facebook Messenger account, we may receive your personal information associated with that
account, such as your Facebook pages. Certain information may be required to register with us or
to take advantage of some of our features.
Protection of Certain Personally-Identifying InformationSmugglr discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Smugglr’s behalf or to provide services available at Smugglr’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Smugglr’s websites, you consent to the transfer of such information to them. Smugglr will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Smugglr discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Smugglr believes in good faith that disclosure is reasonably necessary to protect the property or rights of Smugglr, third parties or the public at large. If you are a registered user of an Smugglr website and have supplied your email address, Smugglr may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Smugglr and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Smugglr takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Is my personal information sercure?Your account is protected by a password for your privacy and security. If you access your
account via Facebook or another third party site or service, you may have additional or different
sign-on protections via that third party site or service. You must prevent unauthorized access to
your account and Personal Information by selecting and protecting your password and/or other
sign-on mechanism appropriately and limiting access to your computer or device and browser by
signing off after you have finished accessing your account.
services. We reserve the right to change (add and remove) the Terms at any time, but if we do, we will bring it to your attention by placing a notice on the Smugglr.co website, by sending you an email, and/or by some other
If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you will no
longer be able to use the Services. If you use the Services in any way after a change to the Terms is
effective, that means you agree to all of the changes.
Except for changes by us as described here, no other amendment or modification of these Terms will be
effective unless in writing and signed by both you and us.
General Data Protection Regulation (GDPR)General Data Protection Regulation (GDPR) is a data protection law instituted by the European Union
(EU). This Regulation lays down rules relating to the protection of natural persons with regard to the
processing of personal data and rules relating to the free movement of personal data.
GDPR requires that the controller of personal data - either Smugglr, a Smugglr partner or any party,
who interfaces with natural persons in the European Economic Area (EEA), inform their end users about
their rights, usage of their personal data for processing including - to understand individual user interests
by tracking content being consumed by the end user.
The controller, who comes under the purview of GDPR, needs to inform their end users about the
following and get explicit consent from them to collect their usage or consumption data for
personalization and aggregated user behavior analysis. The user consent should be explicitly passed to
Smugglr platform before any user action/events are processed.